Laura Weaver
Gainesville,TX
Summary
Dedicated Store Manager with a proven track record at Kid to Kid, adept in employee management and customer service. Skilled in organization and multitasking, successfully leading teams in high-pressure environments to exceed sales goals. Using my skills to increase customer retention and increase sales more than 80% during my tenure.
Overview
14
14
years of professional experience
Work History
Store Manager
Kid to Kid
11.2010 - Current
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associate Of Applied Business - Business
Tarrant County College District
Fort Worth, TXBachelor Of Arts - Fashion Merchandising
Texas Woman's University
Denton, TX05.2010
Skills
Store & Employee Management
Organization
Time Management
Customer Service
Multitasking
Quick Learner
Reliable
Hard Worker
Timeline
Store Manager
Kid to Kid
11.2010 - Current
Associate Of Applied Business - Business
Tarrant County College District
Bachelor Of Arts - Fashion Merchandising
Texas Woman's University
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