Gordon Wend
Student
Newberg,OR
Summary
Well-qualified Customer Service Rep familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Friendly Fast Food Worker offering 2 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Customer Service Representative Team Lead
Lake Forest Lanes
Lake Forest, CA
03.2022 - 08.2022
- Promptly responded to inquiries and requests from prospective customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cleaned ashtrays, furniture and tables.
- Calculated sales made during shifts and reported amount to managers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Mcdonalds
Foothill Ranch, CA
07.2020 - 08.2021
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained high customer satisfaction levels by preparing orders accurately.
Education
High School Diploma -
El Toro High School
Lake Forest, CA Aug 2017 - 06.2021
Bachelor of Science - Finance
George Fox University
Newberg, OR 08.2021 - Current
Skills
Money handling abilities
Accomplishments
NCAA Division 3 Athlete
Timeline
Customer Service Representative Team Lead
Lake Forest Lanes
03.2022 - 08.2022
Bachelor of Science - Finance
George Fox University
08.2021 - Current
Cashier
Mcdonalds
07.2020 - 08.2021
High School Diploma -
El Toro High School
Aug 2017 - 06.2021
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