Gorkem Calimli
Summary
Well-organized skilled at providing customers with accurate and quick service. Offering 2 years of experience in customer service, preparing shakes, food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Cengiz
02.2021 - 11.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Bachelor of Engineering - Mechanical Engineering
New York City College of Technology of The City University of New York
Brooklyn, NY05.2025
Skills
- Ordering Procedures
- Menu Memorization
- Product Merchandising
- Equipment Operation
- Beverage Preparation
- Food Running
- Food Preparation
- Product Rotation
- Product Recommendations
- Cooking
- Register Operations
- Quality Inspections
- Accurate Money Handling
- Sales Expertise
- Order Discrepancy Reporting
- Cleanliness and Sanitation
- Food Safety Standards
- Food Sales and Promotion
- Weights and Measurements
- Honesty and Integrity
- Performance Improvement
- Pricing and Shelf Labeling
- Flexible Schedule
- Equipment Use
- Heavy Lifting
- Product Knowledge
- Data Entry
- Customer Service
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Deli Clerk
Cengiz
02.2021 - 11.2022
Bachelor of Engineering - Mechanical Engineering
New York City College of Technology of The City University of New York
Similar Profiles
Evelin EurichEvelin Eurich
Hospitality Shift Manager at CengizHospitality Shift Manager at Cengiz
YUNUS EMRE ERTUĞRALYUNUS EMRE ERTUĞRAL
MAKİNE BAKIM MÜHENDİSİ at MAZIDAĞI FOSFAT ETİBAKIR A.Ş. / CENGİZ HOLDİNGMAKİNE BAKIM MÜHENDİSİ at MAZIDAĞI FOSFAT ETİBAKIR A.Ş. / CENGİZ HOLDİNG
OĞUZHAN TOSYALIOĞUZHAN TOSYALI
Branch Manager at CENGİZ İNLERBranch Manager at CENGİZ İNLER
Jorden DearingJorden Dearing
Freight/Grocery Clerk/Bakery Clerk/Deli Clerk/Manager at Holiday MarketFreight/Grocery Clerk/Bakery Clerk/Deli Clerk/Manager at Holiday Market
NICHOLAS B. ANGLENICHOLAS B. ANGLE
Stock Clerk, Deli Clerk and Bakery Head Head Baker Clerk at DISCOUNT DRUGMARTStock Clerk, Deli Clerk and Bakery Head Head Baker Clerk at DISCOUNT DRUGMART