Gorkem Calimli
Summary
Well-organized skilled at providing customers with accurate and quick service. Offering 2 years of experience in customer service, preparing shakes, food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Cengiz
86st 21st Ave Brooklyn, New York
02.2021 - 11.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Bachelor of Engineering - Mechanical Engineering
New York City College of Technology of The City University of New York
Brooklyn, NY05.2025
Skills
- Ordering Procedures
- Menu Memorization
- Product Merchandising
- Equipment Operation
- Beverage Preparation
- Food Running
- Food Preparation
- Product Rotation
- Product Recommendations
- Cooking
- Register Operations
- Quality Inspections
- Accurate Money Handling
- Sales Expertise
- Order Discrepancy Reporting
- Cleanliness and Sanitation
- Food Safety Standards
- Food Sales and Promotion
- Weights and Measurements
- Honesty and Integrity
- Performance Improvement
- Pricing and Shelf Labeling
- Flexible Schedule
- Equipment Use
- Heavy Lifting
- Product Knowledge
- Data Entry
- Customer Service
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Deli Clerk
Cengiz
02.2021 - 11.2022
Bachelor of Engineering - Mechanical Engineering
New York City College of Technology of The City University of New York