Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gougnia Xyong

Fresno,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Motor Vehicle Representative

Department Of Motor Vehicles
11.2022 - Current
  • Performed routine data entry or document management.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Assisted customers with accessing their online accounts to renew, replace and submit change of addresses.
  • Provided assistance with information about vehicle registration renewals and records and driving records/status.

Care Provider

In Home Supportive Services
03.2015 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assisted client with personal requirements for housekeeping and grooming assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Assisted patients with self-administered medications.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

AFE 2 Packing Associate

Amazon
06.2018 - 07.2020
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Cleaned and maintained production area and equipment.
  • Re-packaged damaged or incorrectly packaged items.

Education

High School Diploma -

Clovis East High School
Clovis, CA
06.2007

Skills

  • Verifying Eligibility
  • Customer Care
  • Inbound Calls
  • Corrective Actions
  • Creative Solutions
  • Data Communications
  • Customer Satisfaction
  • Service Quality
  • Customer Inquiries
  • Electronic Systems
  • Clerical Support
  • Account Changes
  • Workflow Processes
  • Customer Interaction
  • Data Verification
  • Legal Documentation
  • Security Monitoring

Timeline

Motor Vehicle Representative

Department Of Motor Vehicles
11.2022 - Current

AFE 2 Packing Associate

Amazon
06.2018 - 07.2020

Care Provider

In Home Supportive Services
03.2015 - Current

High School Diploma -

Clovis East High School

Similar Profiles

CREATE PROFILE
Gougnia Xyong