Jean Hilliard
The Bronx,NY
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
7
7
years of professional experience
Work History
Motor Vehicle Representative
NYS Department Of Motor Vehicles
01.2020 - Current
- Performed administrative tasks, such as answering telephone calls, filing court documents, and maintaining office supplies and equipment.
- Obtained required information, such as name, address, and age, and record data on prescribed forms.
- Trained other workers or coordinated work, as necessary.
- Provided guidance on proper completion of forms required by the Department of Motor Vehicles.
- Developed extensive knowledge of motor vehicle registration systems and processes.
- Performed administrative tasks such as filing, photocopying, faxing, scanning., as needed.
Sales Associate
Forever 21
03.2018 - 01.2019
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Customer Service Associate
Dave And Buster
11.2016 - 01.2018
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Displayed professionalism when dealing with difficult customers by remaining calm under pressure.
- Assisted customers with product selection, order entry, and payment processing.
Education
High School Diploma -
Fordham High School For The Arts
Bronx, NY06.2012
Skills
- Verifying Eligibility
- Customer Accounts Management
- Clerical Support
- Public Service
- Document Preparation
- Legal Documentation
- Corrective Actions
Timeline
Motor Vehicle Representative
NYS Department Of Motor Vehicles
01.2020 - Current
Sales Associate
Forever 21
03.2018 - 01.2019
Customer Service Associate
Dave And Buster
11.2016 - 01.2018
High School Diploma -
Fordham High School For The Arts
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