Summary
Overview
Work History
Education
Timeline
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Govanna Oliver

Saint Augustine ,FL

Summary

Collaborative Regional Director dedicated to building and promoting engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic settings. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer aptitude. Effectively uses independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience

Work History

Senior Regional Director

Kate Spade New York
09.2019 - Current
  • Responsible for strategic business development and daily operations with specific responsibility for sales results, profitability and talent development.
  • Lead East region full price and off price teams inclusive of 1 senior district leader, 5 district and area leaders, 62 stores and $140M in sales volume annually.
  • Collaborate with cross functional partners including finance, hr, marketing, product and visual merchandising to implement strategies against customer trends, market conditions and competitor actions to deliver financial goals.
  • Led high potential store leader program (LEAD) inclusive of executive development and delivery of business essential project, resulting in 3 promotions.
  • Created and implemented "Manhattan Project", a strategy to impact our most critical market inclusive of hiring and developing teams, driving financial results, and optimizing operational efficiencies.
  • Collaborated on Omni experience working group with cross functional partners, channels and brands to increase customer engagement, build further acquisition, and incentivize store team omni behavior.
  • Committed to EID efforts in all aspects of business including championing diversity, building inclusive culture, and driving improvement through talent acquisition processes, employee training, and talent review.

District Manager

Kate Spade New York
05.2015 - 08.2019
  • Led 12 full price stores and $17M in sales volume annually across DC, VA, MD and Boston.
  • Analyzed business and developed strategy to optimize sales and profitability, ensuring market met or exceeded company goals.
  • Hired, developed and retained talent creating strong bench and succession.
  • Managed P&L reporting, creating minimal gaps between actual performance and company projections.
  • District of the year 2019


Area Manager

Kate Spade New York
10.2013 - 05.2015
  • Supported district leader with strategy development to meet or exceed corporate sales goals.
  • Led 4 stores across VA/DC and $5M in sales annually.
  • Responsible for district hiring and new hire training.
  • Supported new store openings across US and Canada.

Store Manager

Kate Spade New York
07.2012 - 09.2013
  • Led team members in successful strategies to meet operational and sales targets.
  • Developed business strategies to grow customer base, expanding store traffic and optimizing profitability.
  • Hired, developed and retained top talent, leading to internal growth and succession within store and district teams.
  • Coached team in product, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.



Store Manager

Cole Haan
07.2010 - 06.2012
  • Achieved financial success, maximizing sales, and minimizing loss through improvement of measurable statistics.
  • Developed business initiatives to build a repeat business and attract new customers while optimizing profitability.


Store Manager

Wet Seal
09.2005 - 06.2010
  • Analyzed and reacted to business trends, assortment, sell through and opportunity to increase sales.
  • Managed store employees successfully in fast-paced environment through proactive communication and feedback.


Combat Medical Specialist

United States Army
07.2000 - 11.2004
  • Provided leadership, delegation and exceptional medical service in high-pressure situations.
  • Administered medical care for range of conditions and basic health concerns.
  • Provided Combat Healthcare support during deployment of Operation Iraqi Freedom.

Education

Mental Health First Aider

National Council For Mental Wellbeing

Certified Paralegal

Colorado State University - Pueblo
Pueblo, CO

Timeline

Senior Regional Director

Kate Spade New York
09.2019 - Current

District Manager

Kate Spade New York
05.2015 - 08.2019

Area Manager

Kate Spade New York
10.2013 - 05.2015

Store Manager

Kate Spade New York
07.2012 - 09.2013

Store Manager

Cole Haan
07.2010 - 06.2012

Store Manager

Wet Seal
09.2005 - 06.2010

Combat Medical Specialist

United States Army
07.2000 - 11.2004

Mental Health First Aider

National Council For Mental Wellbeing

Certified Paralegal

Colorado State University - Pueblo

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Govanna Oliver