Gozde Kalyoncu

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• Assisted in monitoring and evaluating workflow processes to identify and recommend process improvements.
• Proved successful working within tight deadlines and a fast-paced environment.
• Designed and implemented system security and data assurance.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Gained extensive knowledge in data entry, analysis and reporting.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to detail while completing assignments.
• Skilled at working independently and collaboratively in a team environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Developed and updated databases to handle customer data.
• Set up and controlled user access levels across databases to protect important data.
• Modified databases to meet needs and goals determined during planning process.
• Gained strong leadership skills by managing projects from start to finish.

• Oversaw account activity on search platforms using Google AdWords and Bing ads.
• Formed profitable paid search strategies in collaboration with decision-makers.
• Researched and developed new campaigns across multiple channels.
• Worked with external advertising agencies by coordinating and completing multiple projects.
• Created content strategies for digital media.
• Designed paid client ads for use on diverse social media platforms.

• Communicated with staff, vendors and contractors regarding invoices and payment status to facilitate accounts payable and accounts receivable procedures.
• Reviewed accounting and financial documents for accuracy and examined supporting documentation to establish conformance with contracts and agreements.
• Generated financial and operational reports to assist management with business strategy.