Maintained & organized physical and digital files.
Scheduled appointments or meetings.
Handed incoming calls and relaying information.
Provided information and assistance to individuals seeking services
Intern
Saint Lucia School of Music
Castries
05.2014 - 07.2015
Copied and filed invoices and music related documents.
Bookkeeping and auditing of school enrollment fees and payments.
Voluntarily taught music classes to school age and adolescent students.
Education
Medical Assistance Program -
Stepful
Detroit, Michigan
04.2025
High School Diploma -
Entrepot Secondary School
Castries, St. Lucia
06.2016
Skills
Administration
Customer service
Knowledgeable about medical terms
Patient care
Scheduling
Appointment scheduling
Document management
Patient registration
EMR / EHR
Co-payment collection
Certification
Certified Medical Administrative Assistant, National Health Career Association
May 2025 – May 2027
Volunteer Experience
Grace Gospel Light Tabernacle, Secretary, Brooklyn, NY, 2017-08, 2018-05, Transcribed accurate notes and minutes at youth meetings., Organized and maintained youth documents., Assisted Youth Director in event planning and execution.