Summary
Overview
Work History
Education
Skills
Timeline
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Grace Arnold

Elizabethton,TN

Summary

I'm a hard worker, reliable, trustworthy, and willing to learn. Looking for an exciting new opportunity to serve the community, make quality drinks, and work with great people.

Overview

2
2
years of professional experience

Work History

Shift Lead/Server/Barista

The Coffee Company
04.2024 - Current
  • Completed and oversaw store opening and closing procedures, balanced tills, filled bank deposits, and handled tip splits.
  • Trained new employees, ran breaks, delegated daily tasks and responsibilities, and managed the floor during business hours.
  • Resolved customer complaints and issues, gave refunds and added discounts, and ensured good customer interactions and experiences.
  • Operated a register and took customer orders accurately and pleasantly.
  • Managed a section of tables during lunch hours, or assisted servers with their sections.
  • Placed and filled coffee bean orders.
  • Made quality coffee and non coffee drinks efficiently and accurately.
  • Handled caterings, reservations, and events.


Dishwasher

The Coffee Company
10.2023 - 04.2024
  • Efficiently kept dishes and utensils washed and stored properly, maintained a clean environment, ensured my work was done and assisted others when needed, e.g. helped bus dirty tables or assist customers.

Education

High School Diploma -

Homeschooled
Elizabethton, TN
05-2023

Skills

  • Team leadership
  • Coffee and non coffee drink experience
  • Customer service and hospitality
  • Organization and efficiency
  • Handling cash
  • Reliability

Timeline

Shift Lead/Server/Barista

The Coffee Company
04.2024 - Current

Dishwasher

The Coffee Company
10.2023 - 04.2024

High School Diploma -

Homeschooled