Lucas Buzzard
Chester,WV
Summary
Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills, ability to multitask and adapt quickly to changing situations. Previous roles demonstrate impact in fostering cohesive teams, implementing process improvements and maintaining high standards of service.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Customer service shift lead
Taco Bell
Chester
06.2025 - Current
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on food preparation and customer service standards.
- Managed inventory levels and restocked supplies as needed.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Customer Service Crew Member
Wendys Restaurant
Chester, Wv
01.2025 - 06.2025
- Provided friendly service to customers in fast-paced dining environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Prepared food items according to Wendy's quality standards and procedures.
- Operated kitchen equipment safely while following health regulations.
- Greeted customers and ascertained their needs.
Education
Oak Glen High School
New Cumberland, WVSkills
- Team leadership
- Food safety compliance
- Customer service
- Multitasking
- Listening skills
- Strong work ethic
- Teamwork skills
- Adaptability
- Time management
Timeline
Customer service shift lead
Taco Bell
06.2025 - Current
Customer Service Crew Member
Wendys Restaurant
01.2025 - 06.2025
Oak Glen High School