Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic

Grace Burke

Clermont

Summary

Hardworking and guest-oriented college student with experience in coaching and customer service seeking a part-time position to utilize my skills in sales, team building, and communication while contributing to a positive work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Cold Stone Creamery
05.2023 - Current
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Handled cash transactions accurately, promoting trust between the business and its customers.

Assistant Coach

East Ridge High School
12.2024 - 04.2025
  • Created choreography for students to perform
  • Observed athletes during practice and game situations to assess performance and provide tips for improvement.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Taught color guard technique

Education

Wentzville Liberty High School
Lake St. Louis, MO

Bachelor of Science - Criminal Justice

University of Central Florida
Orlando, FL
05-2028

Skills

  • Customer service
  • Problem resolution
  • Strong multitasking
  • Cash handling
  • Sales and marketing
  • Food station setup
  • Team player
  • Time management
  • Attention to detail
  • Friendly and outgoing
  • Opening and closing duties

Certification

  • CPR
  • OSHA 10 for Public Safety
  • Stop the Bleed
  • TSA Suspicious vs Unattended Packages
  • FEMA IS-100, -200, -700 Incident Management System
  • Girl Scouts of Eastern Missouri First Aid
  • Girl Scouts of Eastern Missouri Small Craft Safety

Awards

Girl Scout Gold Award

Top Eastern Missouri Girl Scout Cookie Seller 2022, 2023

Languages

French
Limited Working

Timeline

Assistant Coach

East Ridge High School
12.2024 - 04.2025

Customer Service Representative

Cold Stone Creamery
05.2023 - Current

Wentzville Liberty High School

Bachelor of Science - Criminal Justice

University of Central Florida

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Grace Burke