Grace Carr
Greenville,NC
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Pitt Community College
2024.03 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed research to collect and record industry data.
Certified Trainer
Chik Fil A
2023.01 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Analyzed team performance and identified opportunities for additional training.
- Tracked attendance and evaluated progress for assigned trainees.
- Provided coaching and mentoring to employees.
Federal Work Study Student
Pitt Community College
2023.09 - 2024.02
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Implemented time management strategies to effectively balance competing priorities while managing multiple projects simultaneously.
- Completed research, compiled data, and assisted in timely reporting.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
Education
Associate of Applied Science - Paralegal Studies
Pitt Community College
Winterville, NC12.2025
Skills
- Data analysis
- Adaptability
- Customer service
- Problem-solving abilities
- Organizational skills
- Time management
- Attention to detail
- Document Management
- Computer Skills
- Filing
- File Organization
- Time Management
Awards
- Phi Theta Kappa
- Nomination to The National Society of Leadership and Success
Languages
Spanish
Elementary
Timeline
Administrative Assistant
Pitt Community College
2024.03 - Current
Federal Work Study Student
Pitt Community College
2023.09 - 2024.02
Certified Trainer
Chik Fil A
2023.01 - Current
Associate of Applied Science - Paralegal Studies
Pitt Community College
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