Grace Clanton
Portland,OR
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Star Metro Property Management
Portland, OR
07.2021 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Processed applications by conducting background checks and verifying references.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Plato's Closet
Vancouver, WA
02.2018 - 07.2021
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Collaborated with management on developing strategic plans for achieving business goals.
- Handled customer inquiries, complaints, and returns courteously and promptly.
- Responsible for social media platforms
- Supervised team members
Education
Associate of Arts -
Clark College
Vancouver06-2020
Skills
- Employee Performance Evaluations
- Staff Management
- Team Motivation
- Recruiting and Interviewing
- Consulting
- Customer Service and Satisfaction
- Strong Communication
- Organization
- Supply management
- Critical Thinking
- Project Management
- Problem Solving
- Multitasking and Prioritization
- Reliable and Punctual
Certification
- CALP - Certified Apartment Leasing Professional (completed June 2024)
- Success for Supervisors Course (completed February 2024)
Languages
American Sign Language
Professional
Timeline
Assistant Manager
Star Metro Property Management
07.2021 - Current
Assistant Manager
Plato's Closet
02.2018 - 07.2021
- CALP - Certified Apartment Leasing Professional (completed June 2024)
- Success for Supervisors Course (completed February 2024)
Associate of Arts -
Clark College
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