Grace Douglas
Douglasville ,GA
Summary
Proactive and service-oriented professional with a track record of streamlining operations at Brazilian Wax By Andreia. Demonstrated expertise in organization and telephone skills, enhancing customer relations and efficiency. Excelled in multitasking and prioritization, significantly improving front desk operations. Strong communicator, fostering positive client interactions and workplace environment.
Overview
5
5
years of professional experience
Work History
Receptionist
Brazilian Wax By Andreia
Duluth, GA
01.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Apprentice
Marietta Daily Journal
Marietta, GA
01.2020 - 06.2022
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
Education
High School Diploma -
New Manchester High School
Douglasville, GA05-2026
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Service-oriented mindset
- Multi-line telephone operation
Multitasking and prioritization
Positive and professional
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Receptionist
Brazilian Wax By Andreia
01.2021 - Current
Apprentice
Marietta Daily Journal
01.2020 - 06.2022
High School Diploma -
New Manchester High School