Grace Duenas
Hesperia,CA
Summary
Responsible and motivated college student ready to apply education in the workplace. Interested in applying excellent communication and interpersonal skills to a receptionist role. Able to handle challenging work and excellent time management skills. Experienced in data entry and a resourceful multitasker with flexible scheduling.
Overview
3
3
years of professional experience
Work History
Dispatcher
Pearly Pink Trucking
Hesperia , CA
11.2020 - Current
- Identified locations and needs of callers to accurately send assistance.
- Reviewed routes, daily traffic, and weather conditions to adjust plans, meeting daily requirements and service needs.
- Answered customer requests with information about product availability, shipping information, and status updates.
- Maintained logs of all incoming calls and assigned tasks.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Investigated and resolved customer and vendor issues to retain business.
- Updated records of driver locations, delays, and cancellations.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Organized paperwork associated with deliveries, including manifests, bills of lading, and packing slips.
Lunchtime Volunteer
Silverado High School
Victorville, CA
01.2022 - 05.2022
- Conducted inventory of food items and supplies needed for meal preparation.
- Prepared and served lunch meals according to menu plans and recipes.
- Greeted students, staff, and visitors in the cafeteria.
- Provided customer service assistance to students regarding their orders or requests.
- I cleaned kitchen appliances, counters, tables, and floors.
- Stocked shelves with food products, condiments, and other necessary items.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Education
High School Diploma -
Silverado High School
Victorville, CA05.2022
BBA - Business Administration
Victor Valley College
Victorville, CASkills
- Profession phone etiquette
- Verbal and written communication
- Schedule management
- Database Management
- Customer Relations
- Updating Logs
- Data Entry
- Time Management
- Attention to detail
- Multitasking and prioritizing
Affiliations
- Academic Letter (Having more than 3.5 GPA)
- Standard exceeded in State Testing.
- Honor Roll (3.0 GPA to 4.0 GPA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"No matter how hard or impossible it is, never lose sight of your goal.”
– Monkey D Luffy
Timeline
Lunchtime Volunteer
Silverado High School
01.2022 - 05.2022
Dispatcher
Pearly Pink Trucking
11.2020 - Current
High School Diploma -
Silverado High School
BBA - Business Administration
Victor Valley College
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