Summary
Overview
Work History
Education
Skills
Timeline
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Grace Ellis

Lincoln,NE

Summary

Dynamic and results-oriented professional with a proven track record in customer service and relationship building, honed at Love and Threads. Excelled in teamwork and problem-solving, significantly enhancing customer satisfaction. Skilled in time management and adept at fostering positive environments, demonstrating a strong ability to meet employer needs with exceptional people skills.

Overview

1
1
year of professional experience

Work History

Sales Associate

Love and Threads
Norfolk, NE
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed 1-5 returns, exchanges and refunds in accordance with store policy per day.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Summer Nanny

Dani Myers-Noelle
Norfolk-NE
05.2024 - 08.2024
  • Resolved 5-10 conflicts per day between children using effective communication techniques that fostered empathy and respect among peers.
  • Developed strong rapport with parents, communicating daily updates on their children's progress and needs.
  • Assisted with 1-2 hours light housekeeping duties as well as running errands.
  • Built positive and nurturing environments to support child social and emotional growth.

Education

Freshman - Business Administration/Hospitality&Tourism

University of Nebraska-Lincoln
Lincoln, NE
05.2028

High School Diploma - Marketing Career Path

Norfolk Senior High School
Norfolk, NE
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building

Timeline

Summer Nanny

Dani Myers-Noelle
05.2024 - 08.2024

Sales Associate

Love and Threads
08.2023 - Current

Freshman - Business Administration/Hospitality&Tourism

University of Nebraska-Lincoln

High School Diploma - Marketing Career Path

Norfolk Senior High School
Grace Ellis