Grace Evans
Chesapeake,VA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
Ocean View Fishing Pier
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Gianna's Pizzeria & Italian Ristorante
10.2022 - 04.2024
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Cashier/Host/Restaurant Busser
Ninja Steakhouse & Sushi Bar
08.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved efficiency, organized checkout area for optimal workflow.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Western Branch High School
Chesapeake, VA06.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Multitasking and organization
- Positive and professional
- Reliable and responsible
Timeline
Server
Gianna's Pizzeria & Italian Ristorante
10.2022 - 04.2024
Server
Ocean View Fishing Pier
07.2022 - Current
Cashier/Host/Restaurant Busser
Ninja Steakhouse & Sushi Bar
08.2019 - 07.2021
High School Diploma -
Western Branch High School
Similar Profiles
Addie StubbeAddie Stubbe
Server at Ocean Eddie's Seafood RestaurantServer at Ocean Eddie's Seafood Restaurant
Leslie MartinezLeslie Martinez
Casheir at Pirate's Fishing PierCasheir at Pirate's Fishing Pier
Jaden HowardJaden Howard
Server/Bartender at Nags Head Fishing PierServer/Bartender at Nags Head Fishing Pier