Overview
Work History
Education
Skills
Timeline
Generic

Grace E. Williams

Muscatine,IA

Overview

2
2
years of professional experience

Work History

Medicare Sales Agent

Iowa Medicare Advisors
08.2023 - 05.2024
  • Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
  • Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
  • Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
  • Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.

Agronomy Sales/ Field Scout Intern

Heartland Cooperative
05.2023 - 08.2023
  • Conducted field scouting of row crops to assess plant health, pest and disease pressure, and growth stages, delivering timely reports to agronomists and growers.
  • Supported sales team in customer outreach, service coordination, and product delivery, contributing to improved customer satisfaction.
  • Collected and analyzed field data to aid in crop management recommendations and precision agriculture planning.
  • Gained hands-on experience with agricultural technology tools including GPS mapping, drones, and agronomy software.
  • Participated in grower meetings and training sessions to deepen understanding of agronomic practices and crop protection solutions.

Student Fundraiser

Iowa State University Foundation
08.2022 - 05.2023
  • Contacted alumni, parents, and friends of the university via phone to build relationships and secure financial contributions in support of campus programs and scholarships.
  • Consistently met or exceeded weekly fundraising goals through effective communication, active listening, and persuasive messaging.
  • Maintained detailed records of donor interactions and pledges using call center database tools.
  • Strengthened interpersonal and conversational skills in a fast-paced, goal-driven environment.
  • Represented Iowa State University professionally while promoting a culture of giving and engagement.

Sales Associate

Foster Appliance
05.2022 - 08.2022
  • Scheduled and coordinated customer appointments for product consultations, deliveries, and service calls, ensuring smooth and timely operations.
  • Assisted customers in selecting appliances based on their needs, features, and budget, contributing to increased in-store sales.
  • Maintained accurate records of sales transactions and service appointments using point-of-sale and scheduling software.
  • Provided product information and support, delivering a high standard of customer service in a retail environment.
  • Collaborated with team members to maintain showroom organization and improve customer experience.

Education

Associate of Science - Business Transfer

Muscatine Community College
Muscatine, IA
12-2025

High School Diploma -

Muscatine High School
Muscatine, IA
05-2022

Skills

  • Goal oriented
  • Cold calling
  • Persuasion techniques
  • Donor engagement
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills

Timeline

Medicare Sales Agent

Iowa Medicare Advisors
08.2023 - 05.2024

Agronomy Sales/ Field Scout Intern

Heartland Cooperative
05.2023 - 08.2023

Student Fundraiser

Iowa State University Foundation
08.2022 - 05.2023

Sales Associate

Foster Appliance
05.2022 - 08.2022

Associate of Science - Business Transfer

Muscatine Community College

High School Diploma -

Muscatine High School

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