Summary
Overview
Work History
Education
Skills
Timeline
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Grace Farris

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

9
9
years of professional experience

Work History

Customer Service Associate

Walgreens
07.2021 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Organized and stocked shelves, end stands, side panels, displays, and aisles.
  • Cleaned store to make sure the store was sanitary and enjoyable for customers.

Babysitter

Self-employed
06.2016 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

Bachelor of Arts - Music Education, Vocal Performance, And Leadership

Christopher Newport University
Newport News, VA
05.2027

High School Diploma -

Patriot High School
Nokesville, VA
06.2023

Skills

  • Problem Resolution
  • Hospitality and Accommodation
  • Customer Service and Assistance
  • Guest Satisfaction
  • Refunds and Exchanges

Timeline

Customer Service Associate

Walgreens
07.2021 - Current

Babysitter

Self-employed
06.2016 - Current

Bachelor of Arts - Music Education, Vocal Performance, And Leadership

Christopher Newport University

High School Diploma -

Patriot High School

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