Grace Ferensic
Crowsnville,MD
Summary
Dynamic and dedicated banquet server with experience at Libbeys Coastal Kitchen, excelling in customer service and event planning. Proven ability to enhance guest satisfaction through effective teamwork and meticulous attention to detail. Skilled in inventory management and maintaining food safety standards, ensuring smooth operations during high-pressure events.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
Libbeys Coastal Kitchen
08.2024 - 02.2025
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
Good Times Catering
07.2022 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Transfer Studdies
Anne Arundel Community College
Arnold, MD05-2028
Skills
- Customer service
- Event planning
- Inventory management
- Food safety
- Time management
- Team collaboration
- Food service
- Customer service focus
- Punctual and reliable
Accomplishments
- Achieved Summa cum laude award by completing high school with a 4.3 GPA with accuracy and efficiency.
- Received a state delegate scholarship
Certification
Cardiopulmonary resuscitation( CPR)
Timeline
Banquet Server
Libbeys Coastal Kitchen
08.2024 - 02.2025
Server
Good Times Catering
07.2022 - 12.2024
No Degree - Transfer Studdies
Anne Arundel Community College
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