Grace Gallagher
Sacramento ,CA
Summary
Goal oriented and love to work as a team. Works well under pressure. Several years in customer service with proven customer satisfaction. Hard working and always looking to improve skillset.
Overview
3
3
years of professional experience
Work History
Bottle Server/Server
Evolution
Phoenix, AZ
04.2024 - 12.2024
- Accurately recorded orders and collected payment from customers for beverage purchases.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Ensured compliance with local liquor laws regarding serving alcoholic beverages responsibly.
- Responded quickly to any spills that may have occurred during service period.
- Provided excellent customer service resulting in returning clients.
- Handled high-pressure situations, maintaining professionalism during peak hours or special events.
Server
Sacto By Night
Sacramento, CA
03.2023 - 11.2023
- Demonstrated excellent customer service to ensure guests had an enjoyable experience.
- Verified accuracy of orders before delivering to customers.
- Maintained a positive attitude in a fast-paced environment.
- Upsold items to increase revenue and result in increased sales.
- Developed a professional rapport with customers to ensure repeat business.
Server
Rock and Brews
Sacramento, CA
05.2022 - 02.2023
- Processed credit card/cash transactions using POS system accurately.
- Delivered food to tables in a timely manner.
- Greeted customers, provided menus and answered questions about menu items.
- Served drinks and prepared specialty beverages.
- Answered questions and recommended specials to increase profits.
- Provided great customer service to ensure a enjoyable experience.
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
South Sutter Charter School
Sacramento, CA04.2018
Skills
- Customer Service
- Sales Techniques
- Performance Improvement
- Problem Solving
- Leadership
- Communication Skills
- Effective Time Management
- Fast Learner
- Ability to Multitask
- Cash Handling
- Adaptability
- Ability to Work in a Team
Education and Training
other
Timeline
Bottle Server/Server
Evolution
04.2024 - 12.2024
Server
Sacto By Night
03.2023 - 11.2023
Server
Rock and Brews
05.2022 - 02.2023
High School Diploma -
South Sutter Charter School