Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Gonzalez

Chesapeake,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales/receptionist position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Banquet Server

Greenbrier Country Club
01.2023 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Elderly Caretaker

Consumer Direct Personal Care
05.2022 - Current
  • Encouraged elderly to engage in people-centered activities and participate in community.
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Assisted with daily living activities, running errands, and household chores.

Sales Associate

Four Seasons Plant Nursery
03.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Lifeguard

Ocean Breeze Waterpark
06.2018 - 08.2018
  • Responded to emergency situations in a timely, efficient manner.
  • Attentively monitored swimmers to identify distress.
  • Provided friendly customer service to guests and addressed concerns.
  • Administered CPR and first-aid following best practices.

Education

Bachelor Of Science - Women's Studies

Old Dominion University
Norfolk, VA

Skills

  • Dining Area Maintenance
  • Guest Relations
  • Room Teardown
  • Customer Service
  • Sales Techniques
  • Hospitality Service Expertise
  • Issue Resolution
  • Time Management
  • Quality Assurance

Timeline

Banquet Server

Greenbrier Country Club
01.2023 - Current

Elderly Caretaker

Consumer Direct Personal Care
05.2022 - Current

Sales Associate

Four Seasons Plant Nursery
03.2021 - 05.2022

Lifeguard

Ocean Breeze Waterpark
06.2018 - 08.2018

Bachelor Of Science - Women's Studies

Old Dominion University

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Grace Gonzalez