Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Grace Goodloe

Canton,Mississippi

Summary

Dynamic Sales Associate with a proven track record at Ladida Gifts, enhancing customer retention by 20% through exceptional customer service and effective problem-solving skills. Excelled in high-stress situations, leveraging teamwork and collaboration to improve sales outcomes. Skilled in stocking and receiving, consistently delivering positive first impressions and driving customer loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Ladida Gifts
08.2021 - 07.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased customer retention by 20%
  • Prepared merchandise for sales floor by pricing and tagging
  • Improved product recommendations and increased sales
  • Provided positive first impressions to welcome existing, new, and potential customers

Education

Bachelor of Science - Fashion Design And Merchandising

Mississippi State University
Starkville, MS
05-2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Stocking and Receiving

Certification

  • Customer Service and Sales Certificate
  • Retail Industry Fundamentals Certificate

Timeline

Sales Associate

Ladida Gifts
08.2021 - 07.2024

Bachelor of Science - Fashion Design And Merchandising

Mississippi State University

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Grace Goodloe