Grace Hardy
Micanopy,Florida
Summary
Dynamic professional with a proven track record at Caerus International, excelling in project management and team building. Adept at ensuring regulatory compliance while driving operational efficiency. Recognized for delivering exceptional customer service and fostering strong teams, enhancing overall productivity and satisfaction. Committed to achieving results through effective problem-solving strategies.
Overview
3
3
years of professional experience
Work History
Server
Sonny's BBQ
Gainesville, FL
08.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Operations Manager
Caerus International
Gainesville, FL
07.2023 - 01.2024
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated and directed activities of businesses or departments concerning production, pricing, and sales.
- Built strong operational teams to meet process and production demands.
Volleyball Coach
PK Yonge
Gainesville, FL
08.2022 - 12.2022
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Coordinated and supervised team travel arrangements for away games, ensuring safety and compliance with regulations.
- Designed and led volleyball camps and clinics to develop skills of younger players and promote the sport.
Education
Bachelor of Arts - Operations Management
Santa Fe College
Gainesville, FL12-2025
High School Diploma -
First Christian Academy
High Springs, FL05-2021
Skills
- Project management
- Data analysis
- Supply chain management
- Customer service
- Team building
- Regulatory compliance
- Problem-solving
Affiliations
- Bodybuilding
- Private volleyball trainer
References
References available upon request.
Timeline
Operations Manager
Caerus International
07.2023 - 01.2024
Server
Sonny's BBQ
08.2022 - Current
Volleyball Coach
PK Yonge
08.2022 - 12.2022
Bachelor of Arts - Operations Management
Santa Fe College
High School Diploma -
First Christian Academy
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