Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Grace Heath

Myrtle Beach,SC

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Bartender

Liberty Tap Room & Grill
Myrtle Beach, SC
02.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current and new menu items, daily specials and weekly promotions.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Operated POS terminals to input orders, split bills and calculate totals.

Housekeeping Intern Room Inspector/Supervisor

Sheraton Myrtle Beach
Myrtle Beach, SC
05.2022 - 04.2023
  • Inspected and evaluated hotel rooms for cleanliness, comfort, and overall condition.
  • Reported any damages or maintenance needs to the appropriate personnel.
  • Assessed guest satisfaction with the quality of housekeeping services provided.
  • Created and implemented daily cleaning schedules for staff members.
  • Communicated with front desk employees to ensure smooth operation of room occupancies/vacancies, stay over cleans and guest requests.

Education

Bachelor - Hospitality, Resort, Tourism Management

Coastal Carolina University
Conway, SC
05-2023

Associate - Business Administration And Leadership

Belmont College
Saint Clairsville, OH
05-2021

Skills

  • Guest Engagement
  • Strong Work Ethic
  • Point of Sale (POS) System Operations
  • Quick Leaner/adaptability
  • Active listener/ communication
  • Collaboration

Affiliations

  • American Marketing Association Member
  • Eta Sigma Delta - International Hospitality Management Honors Society
  • Women in Business Member
  • Trustees Scholarship
  • Rotary Scholarship
  • Transfer Scholarship award

Certification

  • Certificate of Digital Design
  • CVENT Certification (industry-leading meeting, events, and hospitality technology provider).

Timeline

Housekeeping Intern Room Inspector/Supervisor

Sheraton Myrtle Beach
05.2022 - 04.2023

Server/Bartender

Liberty Tap Room & Grill
02.2022 - Current

Bachelor - Hospitality, Resort, Tourism Management

Coastal Carolina University

Associate - Business Administration And Leadership

Belmont College
  • Certificate of Digital Design
  • CVENT Certification (industry-leading meeting, events, and hospitality technology provider).

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Grace Heath