Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Hildreth

Summary

Highly personable and skilled in customer service, with background as a hostess in a restaurant setting and working with guests at aquatic facilities. Known for creating welcoming atmosphere for guests and addressing needs promptly. Looking for a position in customer service on a part time basis.

Overview

2
2
years of professional experience
2027
2027
years of post-secondary education

Work History

Host

Lone Oak Brewery
Olney
09.2024 - 02.2025
  • Managed reservation system to organize seating efficiently.
  • Provided menu information and answered guest inquiries accurately.
  • Monitored dining area for cleanliness and guest comfort regularly.
  • Handled guest complaints with professionalism and care promptly.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Lifeguard

Montgomery Village Foundation
Montgomery Village
05.2023 - 09.2024
  • Monitored pool area to ensure safety of all patrons.
  • Maintained cleanliness and organization of pool facilities and equipment.
  • Filled out incident and accident reports and submitted to supervisor.
  • Utilized training, rescue techniques and proper equipment to aid distressed people.

Education

Covenant Life School
Gaithersburg, MD

Skills

  • Customer service
  • Time management
  • Facility organization
  • Guest relations
  • CPR and AED training
  • Patience and empathy
  • Team collaboration
  • Effective communication

Timeline

Host

Lone Oak Brewery
09.2024 - 02.2025

Lifeguard

Montgomery Village Foundation
05.2023 - 09.2024

Covenant Life School
Grace Hildreth