Grace Howard-Estrada
Las Vegas,NV
Summary
Dedicated hostess with strong communication and multitasking skills. Committed to creating a welcoming atmosphere while efficiently managing guest needs and maintaining high service standards.
Overview
2
2
years of professional experience
Work History
Hostess
Charter 75, Gold Coast Casino
4000 West Flamingo Rd
02.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed guest reservations and waitlists efficiently.
- Ensure rotation is done correctly for fair and equal opportunity.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with servers to expedite food delivery and service.
- Communication and teamwork. Ensure guests requests, dietary restrictions, and VIP's are all communicated.
Snack Bar Attendant
Gold Coast Casino
4000 West Flamingo Rd
11.2023 - Current
- Operated snack bar equipment to prepare and serve food and beverages efficiently.
- Maintained cleanliness and organization of snack bar area, ensuring compliance with health standards.
- Assisted customers in selecting menu items, providing excellent service and addressing inquiries promptly.
- Managed cash register transactions accurately, handling payments and processing orders seamlessly.
Education
Associate of Science - Business
College of Southern Nevada
Las Vegas, Nevada, NV05-2024
High School Diploma -
College of Southern Nevada
Las Vegas, Nevada, NV05-2024
Skills
- Info Agilysys
- Open Table
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Fast learner and great listener
- Team player
Timeline
Hostess
Charter 75, Gold Coast Casino
02.2026 - Current
Snack Bar Attendant
Gold Coast Casino
11.2023 - Current
Associate of Science - Business
College of Southern Nevada
High School Diploma -
College of Southern Nevada