Grace Howell
Frankfort,IL
Overview
3
3
years of professional experience
Work History
Student Manager
McAlister's Deli
Normal, Illinois
12.2025 - Current
- Facilitated communication between faculty members, staff, and students regarding school policies and procedures.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained cleanliness and organization of food preparation areas.
- Followed recipes and portion control to meet quality standards.
Hostess/Server
Texas Roadhouse
Tinley Park, Illinois
05.2023 - 08.2026
- Greeted and seated guests promptly to create welcoming atmosphere.
- Managed waitlists and reservations to streamline guest flow.
- Upsold menu items to elevate customer dining experiences while delivering exceptional service.
- Answered guest inquiries in person and via phone to ensure satisfaction.
Education
High School Diploma -
Lincoln- Way East High School
Frankfort, IL01-2025
Some College (No Degree) - Marketing
Illinois State University
Normal, IL09-2026
Skills
- Customer communication
- Conflict resolution
- Team collaboration
- Time management
- Adaptability to new concepts
- Attendance reliability
Affiliations
- Volunteer- Kids Around the Word, Frankfort IL, annual event
- RSO- American Marketing Association, Normal IL, current
- Business Week, Normal IL
- RSO- Girl Gains, current
Timeline
Student Manager
McAlister's Deli
12.2025 - Current
Hostess/Server
Texas Roadhouse
05.2023 - 08.2026
High School Diploma -
Lincoln- Way East High School
Some College (No Degree) - Marketing
Illinois State University