Grace Kaufman
Augusta,KS
Summary
Licensed Esthetician and experienced manager with expertise in skincare treatments, client care, team leadership, and business operations. Skilled in delivering exceptional service, building client relationships, training team members, and maintaining high standards in a fast-paced environment. Dedicated professional with a strong combination of esthetics knowledge and management experience.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Manager (full-time)
Wendy's
02.2023 - Current
- Managed daily restaurant operations, including team scheduling, training, shift oversight, and workflow efficiency.
- Maintained high standards for customer service, food safety, cleanliness, inventory, and cash management.
- Resolved customer concerns, fostered a collaborative team environment, and improved sales performance through strategic operational initiatives.
Sales Associate
Club Car Wash
06.2024 - 09.2024
- Delivered excellent customer service, built strong customer relationships, and educated customers on services, memberships, and promotions.
- Promoted membership plans, exceeded sales goals, and consistently met enrollment targets through effective communication.
- Processed transactions accurately while maintaining a clean, organized environment and smooth daily operations.
- Collaborated with team members to support efficient operations and a welcoming customer experience.
Education
Licensed Esthetician - Esthetician
Eric Fisher Academy
Wichita, KS05.2026
High school diploma - undefined
Augusta High School
Augusta, KS05.2024
Skills
- Customer Service Excellence
- Client Relationship Management
- Problem Solving
- Time Management
- Team Collaboration
- Leadership Skills
Certification
- Dermalogica certified
- Sugar lash certified
- Prosper U certified
- Barbicide certified
Timeline
Sales Associate
Club Car Wash
06.2024 - 09.2024
Shift Manager (full-time)
Wendy's
02.2023 - Current
High school diploma - undefined
Augusta High School
Licensed Esthetician - Esthetician
Eric Fisher Academy