Caring and skilled social work student passionate about positively impacting community programs and helping participants by providing support. Understands the value of advocacy and always looking for ways to improve operations and personalize assistance.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Personal Care Assistant
Liberty Therapy Solutions
Farmington, PA
10.2021 - 04.2022
Observed, monitored and recorded problem behaviors through data collection, graphs and anecdotal notes.
Promoted positive interactions of child with ADHD and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Supported student learning objectives through personalized and small group assistance.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Helped special education teachers determine specific needs for individuals with exceptional needs.
Whitewater Rafting Guide
Laurel Highlands River Tours
Ohiopyle, PA
05.2021 - 09.2021
Built personal relationships with guests of all ages to promote positive experiences.
Provided information through narratives on various sites throughout Ohiopyle area, relaying little-known stories to provide interest.
Maintained guest safety and comfortability standards throughout whitewater rafting experience.
Spa Front Desk Associate/Guest Shuttle Driver
Nemacolin Resort
Farmington, PA
08.2020 - 05.2021
Performed active listening and courtesy enforcing practices to mediate and solve appointment-related issues efficiently and calmly.
Explained and administered physical relaxation therapies such as float tank therapy, cryotherapy, and photobiomodulation.
Booked customized spa appointments for guests
Balanced multiple tasks by categorizing each in order of importance and urgency
Performed cash handling and administrative duties, such as record keeping and checking guests into and out of appointments
Provided personal shuttle tours of resort to guests
Maintained safety standards when operating company vehicle
Deliver Driver
Papa John's Pizza
Morgantown, WV
12.2019 - 08.2020
Completed on-time deliveries by choosing best and most efficient routes.
Worked overnight shifts during peak periods to meet coverage needs.
Fostered positive working relationships with regular customers.
Answered questions about store policies and addressed customer concerns.
Direct Support Professional
The Mentor Network- REM
Morgantown, West Virginia
03.2019 - 08.2020
Monitored progress and documented client changes to keep care team updated.
Led patient or group recreational activities for enhanced client outcomes.
Developed rapport to create safe and trusting environment for care.
Assisted disabled clients to support independence and well-being.
Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care and personal grooming.
Entrusted to handle confidential and sensitive situations in professional matter.
West Virginia University Food Pantry VISTA
Americorps VISTA
Morgantown, West Virginia
03.2018 - 03.2019
Performed community assessments to determine severity of on-campus hunger.
Served as contact point for low-income students and families who are suffering from hunger or are in need of social supports.
Coordinated with community partners to accrue in-kind and monetary donations to West Virginia's Food Pantry.
Organized and managed teams of student volunteers to maintain food distribution and sanitation standards.
Developed, advertised, and administered Mobile Food Pantry events in partnership with Mountaineer Food Bank.
Submitted grant proposals to government and non-profit institutions to secure funding and ensure sustainability of pantry over time.
Collected and registered personal information of food recipients to include name, contact information, household demographics and occupation information.
Educated West Virginia University students on on-campus hunger, in addition to connecting them with available resources.
Clinique Counter Manager/Sales Associate
Belk
Morgantown, WV
12.2016 - 03.2018
Delivered product demonstrations and sample applications, raising exposure of key brands.
Analyzed sales, wrote sales reports and set sales goals for cosmetics counter at Belk store.
Cultivated positive relationships with client base by listening to each guest carefully and engaging in connective conversation.
Performed skincare and cosmetic appointments catering to each individual's needs.
Actively maintained client profiles and contact records.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.