Grace Keen
Cayce,SC
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing busy environments while meeting costumer need’s. Collaborative, hardworking and efficient at prioritizing and adapting to create the best experience possible for everyone.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Front Desk
Lucky Strike
Cayce, SC
11.2025 - Current
- Managed guest check-ins and check-outs efficiently, ensuring a seamless experience and positive feedback from visitors.
- Assisted in maintaining a clean and organized front desk area, contributing to an inviting atmosphere for guests.
- Handled guest inquiries and resolved issues promptly, enhancing overall customer satisfaction and loyalty.
Server
Lucky Strike
Cayce, SC
11.2025 - Current
Server
Village Idiot Pizza and Pub
Cayce, SC
11.2023 - 12.2024
- Delivered exceptional customer service by accurately taking orders and ensuring timely food delivery, enhancing guest satisfaction.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.
- Assisted in training new staff on menu items and service protocols, fostering a cohesive team environment.
Education
Lexington 2 And 4
Cayce, SCSkills
- Guest check-in & in
- Customer inquiries
- Issue resolution
- Front desk management
- Organization skills
- Communication skills
- Point of sale (POS) system operations
Certification
- Serv safe alcohol and food
References
References available upon request.
Timeline
Front Desk
Lucky Strike
11.2025 - Current
Server
Lucky Strike
11.2025 - Current
Server
Village Idiot Pizza and Pub
11.2023 - 12.2024
Lexington 2 And 4