Grace Kellner
Johnson City,TN
Summary
Self-motivated and results-driven student with proven academic and extracurricular success. Obvious experience in costumer service and youth development. Able to work collaboratively in a team environment and effectively handle various tasks. Exemplifies a leader because of numerous opportunities provided by college scholarship program. Considered hardworking, reliable, and amiable. Seeking an entry-level communications position to apply my skills and knowledge while gaining valuable experience in a professional setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Old Navy
Johnson City, TN
07.2024 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Attended weekly team meetings to review performance goals and objectives.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers find specific products, answered questions, and offered product advice.
Babysitter
Care.com Inc
Johnson City, TN
07.2023 - Current
- Enhanced language and creativity development by engaging in storytelling, reading books, playing games, and encouraging conversation among the children under my care.
- Developed strong relationships with families, establishing trust and providing quality childcare services tailored to individual family requirements, which led to me being recommended amongst friends.
- Participated in timely pickup from school, daycare, & extracurriculars, maintained a clean and organized environment to ensure the well-being of children, and prepared healthy, age-appropriate snacks and meals.
Designated Hitter
Walgreens
Jonesborough, TN
09.2022 - 08.2023
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions, and supporting store management in implementing promotional activities and visual merchandising strategies.
- Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
- Trained new employees on store procedures and protocols, fostering a positive work culture that prioritized teamwork and collaboration.
Barista
Starbucks
Jonesborough, TN
08.2021 - 08.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Bachelor of Science - Major Media & Communications; Minor in Marketing
East Tennessee State University
Johnson City, TN05.2027
High School Diploma -
Daniel Boone High School
Gray, TN05.2023
Skills
- Communication
- Interpersonal
- Leadership
- Public Speaking
- Time Management
- Organizational
- Adaptable
- Dependable
Timeline
Sales Associate
Old Navy
07.2024 - Current
Babysitter
Care.com Inc
07.2023 - Current
Designated Hitter
Walgreens
09.2022 - 08.2023
Barista
Starbucks
08.2021 - 08.2022
Bachelor of Science - Major Media & Communications; Minor in Marketing
East Tennessee State University
High School Diploma -
Daniel Boone High School
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