Grace Kiepke
St George,UT
Summary
Proven team collaborator and exceptional customer service provider, I've honed my skills in high-volume dining environments, notably at First Watch. My expertise in cash handling and hospitality service, coupled with a strong work ethic, has significantly enhanced guest satisfaction and team efficiency.
Overview
4
4
years of professional experience
Work History
Server
First Watch
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Mo Bettahs
11.2023 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Baskin Robins
03.2022 - 08.2024
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
Pirates Landing
02.2021 - 01.2022
- Improved team efficiency by sharing best practices.
- Contributed ideas during brainstorming sessions for innovative solutions.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
GED -
GED Online
10.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
Timeline
Server
First Watch
12.2024 - Current
Team Member
Mo Bettahs
11.2023 - 11.2024
Team Member
Baskin Robins
03.2022 - 08.2024
Team Member
Pirates Landing
02.2021 - 01.2022
GED -
GED Online
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