Grace Lenington
Livingston,IL
Summary
Dynamic professional with extensive experience in team leadership and customer service, notably at Murphys USA. Proven track record in enhancing operational efficiency and implementing effective training programs. Skilled in problem-solving and inventory management, consistently achieving high service quality and client satisfaction. Committed to fostering a motivated and productive work environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Manager
Murphys USA
06.2025 - Current
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Supported team members by providing training on operational procedures and customer service standards.
- Coordinated inventory management processes to maintain optimal stock levels and reduce waste.
- Implemented customer feedback mechanisms to enhance service quality and satisfaction.
- Contributed to problem-solving efforts by identifying issues and proposing actionable solutions promptly.
Manager in Training
Wendys Restaurant
08.2024 - 03.2025
- Supervised daily operations to ensure compliance with company standards and procedures.
- Trained new staff on food safety protocols and customer service techniques.
- Assisted in inventory management, ensuring accurate stock levels and minimizing waste.
- Implemented process improvements to enhance efficiency in kitchen operations.
Assistant Manager
Highland Healthcare
01.2023 - 07.2024
- Facilitated communication between departments to streamline operations and improve response times.
- Monitored compliance with safety regulations to promote a secure working environment.
- Developed scheduling systems to optimize staff resources during peak hours and events.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Forklift Operator
FedEx
01.2018 - 04.2023
- Operated forklifts to transport materials efficiently throughout warehouse environment.
- Conducted routine inspections of equipment to ensure operational safety and compliance.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
- Maintained accurate inventory records through systematic tracking of incoming and outgoing shipments.
OTR Truck Driver
Elkins Trucking
01.2013 - 01.2018
- Delivered freight efficiently across multiple states while adhering to all DOT regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Managed logistics for timely pickups and deliveries, enhancing overall route efficiency.
- Maintained accurate records of mileage, fuel usage, and delivery schedules for operational transparency.
Field Supervisor
Addus Home Health Care
12.2004 - 02.2013
- Supervised daily operations to ensure high-quality care delivery to clients.
- Trained and mentored staff on best practices in home health care service delivery.
- Coordinated with interdisciplinary teams to develop and implement client care plans.
- Monitored compliance with regulatory standards and company policies in caregiving practices.
Education
Bachelor of Science - Registered Health Information Tech
Grand Canyon University
Phoenix, AZ04-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Task delegation
Certification
- Certified Food Handlers
- CNA certificate
- CDL
Timeline
Assistant Manager
Murphys USA
06.2025 - Current
Manager in Training
Wendys Restaurant
08.2024 - 03.2025
Assistant Manager
Highland Healthcare
01.2023 - 07.2024
Forklift Operator
FedEx
01.2018 - 04.2023
OTR Truck Driver
Elkins Trucking
01.2013 - 01.2018
Field Supervisor
Addus Home Health Care
12.2004 - 02.2013
Bachelor of Science - Registered Health Information Tech
Grand Canyon University