Grace Logan
Lincoln,NE
Summary
Results-driven corporate trainer with expertise in software onboarding and client relationship management. Proven ability to enhance client satisfaction through effective training and proactive problem-solving.
Overview
9
9
years of professional experience
Work History
Corporate Trainer
Curve Dental
Remote
03.2022 - Current
- Lead end-to-end software onboarding and implementation training for dental practices, guiding teams from initial setup through post-implementation adoption.
- Deliver 12+ live virtual training sessions per client (90 minutes each) to ensure staff proficiency, workflow efficiency, and proper software utilization.
- Provide post-implementation troubleshooting and workflow optimization, helping clinics resolve issues and maximize system performance.
- Built strong relationships with client offices, serving as their primary point of contact and trusted advisor for training and product guidance.
- Represent the company as the front-line training specialist, delivering exceptional customer support and ensuring successful product adoption.
Administrative Assistant
Rocky Mountain Conference of Seventh-day Adventists
Greeley, CO
03.2017 - 03.2022
- Managed scheduling and administrative coordination, ensuring timely organization of meetings, events, and daily operations.
- Maintained prompt communication with members, responding quickly to inquiries and requests.
- Created and distributed newsletters and organizational communications to keep members informed on updates, events, and initiatives.
- Supported operations by ensuring clear communication, efficient scheduling, and smooth administrative workflow.
Education
High School Diploma -
Newcastle High School
Newcastle, WYSkills
- Corporate Training & Client Onboarding
- Client Relationship Management
- Software Training & Troubleshooting
- Customer Support & Issue Resolution
- Clear Written & Verbal Communication
- Email Communication & Responsiveness
- Training Session Facilitation
- Organization & Schedule Management
- Attention to Detail
- Proactive Problem Solving
- Client Success & Satisfaction
Timeline
Corporate Trainer
Curve Dental
03.2022 - Current
Administrative Assistant
Rocky Mountain Conference of Seventh-day Adventists
03.2017 - 03.2022
High School Diploma -
Newcastle High School