Shamar Morrow
Norman,OK
Summary
Dynamic Corporate Trainer with a proven track record at Hideaway Pizza, enhancing corporate culture and elevating employee performance through expertly developed training programs and engaging workshops. Specializes in mentorship and training evaluation, achieving notable success rates in staff development. Skilled in diversity and inclusion, bringing teams together to exceed company objectives.
Overview
7
7
years of professional experience
Work History
Corporate Trainer
Hideaway Pizza
Norman, OK
03.2024 - Current
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Developed training programs to meet company objectives.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
Shift Leader
Neighborhood Jam
Norman, OK
05.2022 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Bartender
Carrabba' Italia Grill
Tulsa, OK
05.2017 - 09.2023
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Developed training programs to meet company objectives.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
Shift Leader
Upper Crust Wood Fired Pizza
Tulsa, OK
09.2022 - 10.2023
Education
Bachelor Of Medical Biology - Biology
TCC
Tulsa, OKHigh School Diploma -
Union Highschool
Tulsa, OK05.2018
Skills
- Course design
- Mentorship
- Policy Development
- Training Evaluation
- Training assessment
- Performance monitoring
- Performance Evaluation
- Staff Training
- Diversity and Inclusion
- Facilitation Techniques
- Lecturing
- New Employee Training
- Corporate Training Programs
- Orientation and Onboarding
- Employee Relations
- Training Method Development
Timeline
Corporate Trainer
Hideaway Pizza
03.2024 - Current
Shift Leader
Upper Crust Wood Fired Pizza
09.2022 - 10.2023
Shift Leader
Neighborhood Jam
05.2022 - 12.2023
Bartender
Carrabba' Italia Grill
05.2017 - 09.2023
Bachelor Of Medical Biology - Biology
TCC
High School Diploma -
Union Highschool