Grace Martin

• Drive membership growth through lead generation, follow-ups, and closing sales at Club Pilates, Reno
• Conduct studio tours and deliver personalized presentations to highlight Pilates benefits and convert prospects
• Implement local marketing strategies and represent the studio at community events to enhance brand visibility
• Maintain strong relationships with members to support retention and deliver exceptional customer service
• Collaborate with studio staff to create a welcoming environment that supports clients' fitness and wellness goals

• Managed a high volume of incoming calls for 25 traffic schools, directing students efficiently in a fast-paced environment.
• Assisted students with course inquiries, providing clear information on program requirements, and resolving conflicts with the courts.
• Served as a liaison between students, 58 California County Courthouses, and the DMV.
• Processed and emailed daily certificate completions accurately and on time, using the DMV Traffic Violator Software System (TVCC).
• Maintained organized records and supported administrative tasks to ensure smooth office operations.

During my time at the University of Nevada, I’ve developed a well-rounded foundation in business through hands-on coursework and collaborative projects. My studies have equipped me with key leadership and management skills, including team coordination, project management, strategic decision-making, and effective delegation.

I’ve also sharpened my communication abilities, both written and verbal, through presentations, public speaking opportunities, and collaborative classwork. This has helped me feel confident in professional settings and prepared me to clearly convey ideas in any environment.

Through courses focused on business strategy, I’ve gained valuable experience in creating and executing both short- and long-term plans to support organizational goals. Additionally, I’ve developed a strong understanding of business ethics and corporate governance, with an emphasis on sustainability and responsible decision-making.

My education has not only given me the knowledge to succeed in the business world but also shaped the way I approach challenges—with clarity, confidence, and a solutions-focused mindset.