Summary
Overview
Work History
Education
Skills
Timeline
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Grace Masencup

Beaufort,NC

Summary

Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.

Overview

4
4
years of professional experience

Work History

Lead Sales Associate

Miss Gina's Fresh Shrimp
09.2023 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.


Sales Associate

Island Traders
05.2022 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Assistant Teacher

The Bridge Down East
02.2021 - 07.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

Education

Bachelor of Arts - Psychology

University of Mount Olive
Mount Olive, NC
04.2024

Skills

  • Customer Service
  • Client Relationship Management
  • Inventory and Stocking
  • Social media selling
  • Inventory Oversight
  • Sales strategy
  • POS system expertise
  • Team Leadership
  • Staff Training and Development

Timeline

Lead Sales Associate

Miss Gina's Fresh Shrimp
09.2023 - Current

Sales Associate

Island Traders
05.2022 - 04.2024

Assistant Teacher

The Bridge Down East
02.2021 - 07.2022

Bachelor of Arts - Psychology

University of Mount Olive

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Grace Masencup