Grace McCall
Springfield,TN
Summary
High-achieving, solutions-focused professional who thrives on making systems smoother and teams stronger. Blending Administrative expertise with Entrepreneurial and Contract Management experience, I turn challenges into opportunities and keep projects moving with integrity and drive.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
self employed
Springfield, TN
05.2013 - Current
- Currently retaining a client base with an 85% return rate in 4 locations.
- Developed new tools and services to increase industry effectiveness.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Created local and online strategies for increasing market presence and revenue.
Owner
Shipshape Tidy Co
Nashville, TN
01.2019 - 08.2025
- Servicing homeowners with organizing needs: coaching, strategy, manual labor, and reselling.
- Running a business: marketing, accounting, website maintenance, and networking.
- Maintained a client base with high return-client and referral rates.
- Developed partnerships with other businesses to enhance product offerings and reach new markets.
- Maintained high levels of customer satisfaction through exceptional service delivery and a unique set of skills and market insight.
- Diversified revenue streams by expanding into new markets and industries.
Instructor
Nashville School of Massage
Nashville, TN
09.2017 - 11.2018
- Night Instructor: created and taught lesson plans for evening students in all relevant Massage Therapy subjects.
- Student Clinic Supervisor: ensured clinic standards, practical demonstrations and client bookings and relations as well as supervisoutside student events.
- Continuing Ed Event coordinator: booked speakers, advertised and coordinated events.
Office Manager
Rialto Capital Management
Atlanta, GA
02.2012 - 09.2013
- Responsible for office resources, equipment and employee onboarding.
- Transitioned from temp data entry position to managing department office operations, on/off-boarding, and assistant to 2 department heads.
- Developed the position into an autonomous function that kept operations running smoothly, increased overall efficiency, and provided vital support for inter-departmental prank wars.
Education
Postsecondary - Massage Therapy
Atlanta School of Massage
Atlanta, GA05.2013
Skills
- Medical Terminology
- Legal administrative experience
- Real estate contracts
- Training and coaching
- Microsoft Office
- Office Management
- Senior leadership support
- Technical support
Certification
Massage Therapy License
References
References available upon request.
Timeline
Owner
Shipshape Tidy Co
01.2019 - 08.2025
Instructor
Nashville School of Massage
09.2017 - 11.2018
Licensed Massage Therapist
self employed
05.2013 - Current
Office Manager
Rialto Capital Management
02.2012 - 09.2013
Postsecondary - Massage Therapy
Atlanta School of Massage