Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace McGowen

Summary

Energetic and compassionate individual with natural ability to connect with people and provide support in healthcare setting. Possesses fundamental understanding of patient care principles and strong organizational skills. Dedicated to making meaningful impact on patients' lives through attentive and empathetic service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Expeditor

Pitalian
Show Low, AZ
03.2024 - 08.2026
  • Enhanced workflow efficiency by analyzing and optimizing expediting processes.
  • Monitored cash flow and balanced registers at shift end to maintain financial accuracy.
  • Communicated with customers and team members to solve problems.
  • Delivered food orders promptly to ensure optimal guest satisfaction.
  • Managed multiple tables efficiently while maintaining attention to detail in service.
  • Mentored junior team members, fostering skill development and enhancing overall performance.
  • Monitored daily cash flow, ensuring accuracy in transactions and deposits.

Hospital Volunteer

Phoenix Children's Hospital CCBD and The Zone
Phoenix, AZ
01.2026 - 04.2026
  • Collaborated with team members to ensure a welcoming environment for patients and visitors.
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Provided emotional support and companionship to patients, improving their hospital stay experience.
  • Increased patient engagement by distributing reading materials and explaining hospital resources.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
04.2027

Skills

  • Customer Service
  • Task Prioritization
  • Attention to Detail
  • Organization
  • Problem-Solving
  • Process improvement
  • Communication
  • Patient Care
  • Compassion & Empathy
  • Creative thinking

Certification

  • CNA - Certified Nurse Assistant
  • BLS certification for Healthcare Providers

Timeline

Hospital Volunteer

Phoenix Children's Hospital CCBD and The Zone
01.2026 - 04.2026

Lead Expeditor

Pitalian
03.2024 - 08.2026

Bachelor of Science - Psychology

Grand Canyon University