Grace Miller
Edmond,OK
Summary
Dedicated professional with proven expertise in customer service and basic math, honed at Panera and Target. Excelled in enhancing customer satisfaction and fostering repeat business through exceptional service and courtesy. Skilled in operating complex equipment and managing transactions with unparalleled accuracy, contributing to positive team dynamics and a welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Cashier
Panera
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Barista
Target
12.2020 - 06.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Bachelor of Science - Forensic Science And Criminal Justice
University of Central Oklahoma
Edmond, OK07-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer relations
- Order taking
- Professionalism and courtesy
- Basic math
Internship
I was an intern at a non-profit organization in the summer of 2024 known as Diversion Hub. The organization is located in Oklahoma City. My key responsibilities were helping clients with their needs like food, resources, or letting them talk about their personal lives. The organization taught me empathy and open-mindedness.
Timeline
Cashier
Panera
06.2023 - Current
Barista
Target
12.2020 - 06.2021
Bachelor of Science - Forensic Science And Criminal Justice
University of Central Oklahoma
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