Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Grace Moore

Brooklyn,NY

Summary

Detail-oriented professional with experience in customer service and office administration. Known for strong organizational skills and product knowledge, contributing to improved customer satisfaction and efficient office operations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Luna Park in Coney Island
Brooklyn
07.2025 - 08.2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided accurate information on park attractions and services to enhance visitor experience.
  • Collaborated with team members to maintain cleanliness and organization at service areas.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Office Assistant

Brooklyn District Attorney's Office
Brooklyn, NY
10.2024 - 03.2025
  • Assisted in managing office supplies inventory and ordering materials as needed.
  • Maintained filing systems, ensuring documents were organized and easily accessible.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Assistant Teacher

New York Edge
Brooklyn, NY
06.2024 - 08.2024
  • Assisted lead teacher in implementing lesson plans and classroom activities.
  • Supported students in daily tasks, fostering a positive learning environment.
  • Organized classroom resources and maintained an orderly learning space.
  • Supervised recess, lunch and daily student intake and dismissal.

Education

BBA - Marketing

New York Institute of Technology
New York, NY
06-2029

High School Diploma -

Midwood High School
Brooklyn, NY
06-2025

Skills

  • Customer service
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Microsoft outlook
  • Product knowledge
  • Data collection
  • Upselling strategies
  • Cross-selling strategies

Certification

Adobe Photoshop

Digital Marketing Professional Certificate by Hubspot

Inbound Marketing Professional Certificate by Hubspot

Timeline

Customer Service Representative

Luna Park in Coney Island
07.2025 - 08.2025

Office Assistant

Brooklyn District Attorney's Office
10.2024 - 03.2025

Assistant Teacher

New York Edge
06.2024 - 08.2024

BBA - Marketing

New York Institute of Technology

High School Diploma -

Midwood High School
Grace Moore