Summary
Overview
Work History
Education
Skills
Timeline
Generic

GRACE MORRISON

Cincinnati

Summary

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Server

Hangover Easy
12.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with customers.

Deli Clerk

Stehlin's Meat Market
05.2022 - Current
  • Sanitize and keep work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Slice meats and cheeses and weigh deli items for customers.
  • Operate slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Process credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.

Server & Barista

Flatiron Cafe
08.2024 - 12.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Bakery Team Lead

Cherbourg Cyprus
07.2023 - 08.2024
  • Knowledge of all foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Prepared doughs and batters for a variety of bakery items, such as breads, pastries, pies, cakes, and cookies.
  • Ensured that all health regulations are followed at all times while working in the bakery.
  • Provided exceptional customer service by answering questions, reviews, and phone calls pertaining to orders, issues, and general inquiries.
  • Exceptional problem solving skills

Registered Pharmacy Technician

Kroger Pharmacy
07.2021 - 07.2022
  • Received, counted, bottled, labeled, and sold prescriptions from prescriber to patient.
  • Assisted customers by answering questions, locating items, or referring to the pharmacist for medication information.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Teamed with peers, technicians, and pharmacists to prioritize and complete orders.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Manchester, NH
07.2026

Skills

  • Team leadership
  • Proficient in time management
  • Allergy management knowledge
  • High-quality customer service
  • Effective communication
  • Dedicated work ethic
  • Ability to Work Under Pressure

Timeline

Server

Hangover Easy
12.2024 - Current

Server & Barista

Flatiron Cafe
08.2024 - 12.2024

Bakery Team Lead

Cherbourg Cyprus
07.2023 - 08.2024

Deli Clerk

Stehlin's Meat Market
05.2022 - Current

Registered Pharmacy Technician

Kroger Pharmacy
07.2021 - 07.2022

Bachelor of Science - Psychology

Southern New Hampshire University

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