Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Grace Mossberg

Minneapolis,MN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Guest Service Associate

European Wax Center
Coon Rapids, Minnesota
05.2024 - Current
  • Greeted guests upon arrival and checked them in to their accommodations.
  • Ensured that all guest inquiries were answered promptly and accurately.
  • Maintained a neat, clean, and organized front desk area at all times.
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Developed strong relationships with repeat customers through positive interactions.
  • Invited guests to join loyalty programs and special promotions to stay connected.

Team Lead

Totally Tan and Spa
Andover, Minnesota
11.2023 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Called and/or emailed applicants, and conducted interviews.

Dietary Aide

Autumn Glen Senior Living
Coon Rapids, Minnesota
12.2021 - 05.2022
  • Delivered meals to residents and patients in their rooms when requested.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Engaged with residents to provide positive and enriching experiences.

Education

High School Diploma -

Coon Rapids High School
Coon Rapids, MN
06-2023

Skills

  • Greeting and directing
  • Check-in and Check-out Procedures
  • Upselling abilities
  • Cash handling experience
  • Scheduling Appointments
  • Time Management
  • Organization skills
  • Positive and professional

Certification

  • Platinum Service
  • CPR Certified

Accomplishments

  • Honor Roll Student
  • Assistant Manager

References

References available upon request.

Timeline

Guest Service Associate

European Wax Center
05.2024 - Current

Team Lead

Totally Tan and Spa
11.2023 - Current

Dietary Aide

Autumn Glen Senior Living
12.2021 - 05.2022

High School Diploma -

Coon Rapids High School

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Grace Mossberg