Grace Naughton
Willoughby,OH
Summary
Dynamic restaurant server with experience in server and hostess roles. Skilled in training new staff and maintaining service standards, contributing to seamless dining experiences and high guest engagement. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude.
Overview
3
3
years of professional experience
Work History
Server
B-Rox Grill and Swill
Highland Heights, OH
12.2024 - Current
- Provided exceptional customer service to enhance dining experience.
- Maintained cleanliness and organization of dining and service areas.
- Trained new servers on restaurant policies and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders efficiently and accurately using POS system.
Restaurant Hostess
Winking Lizard Tavern
Mayfield Heights, OH
12.2023 - 12.2024
- Greeted and seated guests promptly, enhancing overall dining experience.
- Coordinated with kitchen and waitstaff to ensure smooth service flow.
- Trained new host staff on operational procedures and customer service standards.
- Demonstrated strong multitasking skills by handling telephone inquiries and take out orders while attending to in-person guest needs seamlessly.
Sales Associate
Marshalls & HomeGoods
Mentor, OH
04.2023 - 12.2023
- Assisted customers in locating merchandise and provided product knowledge to enhance shopping experience.
- Maintained organized sales floor, replenishing stock and ensuring visual merchandising standards were met.
Education
Education
Lakeland Community College
Kirtland, OH06-2027
High School Diploma -
Mentor High School
Mentor, OH06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Tableside etiquette
- Positive and professional
- Server training
Timeline
Server
B-Rox Grill and Swill
12.2024 - Current
Restaurant Hostess
Winking Lizard Tavern
12.2023 - 12.2024
Sales Associate
Marshalls & HomeGoods
04.2023 - 12.2023
Education
Lakeland Community College
High School Diploma -
Mentor High School