Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

GRACE NAVARRETE GONZALES

Plainfield,IN

Summary

Public Relations graduate with practical experience in digital marketing and a focus on authentic brand storytelling. Strong communication and relationship-building skills developed through academic training and hands-on projects. Proficient in social media management, content creation, and digital strategy, driving engagement and brand awareness.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manager

Chick-fil-A
01.2015 - Current
  • Lead a team of 11-15 individuals to achieve operational objectives.
  • Develop daily operational strategies to enhance productivity.
  • Resolve emerging issues promptly to minimize disruptions.
  • Manage workplace conflicts with composure and effectiveness.

Digital Marketing Intern

ASH Interactive
05.2025 - 08.2025
  • Managed four clients from a variety of fields to meet their digital marketing needs.
  • Ran a social media audit, conducted a SWOT analysis, and developed comprehensive social media templates and content guides designed to streamline future content creation and maintain a consistent brand voice.
  • Developed and executed a full digital promotion, creating a multi-week content calendar, branded graphics and templates, and interactive social media posts to engage the community, share event updates, and drive attendance.
  • Created and edited short-form video to help promote a non-profit organization and visually capture the heart behind the initiative
  • Notably increased a client's engagement by doubling their views, tripling their reach, and impressions.

Undergraduate Student

IU Indianapolis
08.2023 - 08.2025
  • Crafted press releases
  • Acquired comprehensive understanding of crisis communications
  • Developed content calendar to ensure timely completion of deadlines.
  • Conducted social media audit to enhance content effectiveness.
  • Created and ran a social media account for a cleaning and organization-focused brand.
  • Maintained a schedule of posting 2 static posts and 1 reel on Instagram each week.
  • Utilized Instagram analytics to monitor the content that performed best.

Communication & Marketing Intern

IU Communications
11.2024 - 05.2025
  • Produced content under tight deadlines for various platforms.
  • Published feature stories for IU Indianapolis' student-focused website and newsletter, JagNews.
  • Conducted and arranged interviews with school organizations and students to gather insights.
  • Adhered to AP style guidelines throughout all written materials.

Education

Bachelor of Arts Degree - Journalism/Public Relations Major

Indiana University Indianapolis
08.2025

Psychology Major

Ivy Tech Community College
05.2022

Skills

  • Fluent in Spanish
  • Self-motivated
  • Self-starter
  • Collaborative
  • Attention to detail
  • Effective communicator
  • Deadline driven
  • Excellent time management
  • Microsoft 365
  • Adobe Creative Cloud
  • Mailchimp
  • Constant Contact
  • Canva
  • Final Cut Pro
  • CapCut
  • Meta
  • TikTok
  • X
  • LinkedIn
  • Squarespace
  • ChamberMaster

Awards

  • Jaguar of Excellence Award, IU Indianapolis
  • Remarkable Futures Scholarship, IU Indianapolis
  • Work-Study Award, Chick-fil-A

Certification

Social Media Marketing - HubSpot Academy

Timeline

Digital Marketing Intern

ASH Interactive
05.2025 - 08.2025

Communication & Marketing Intern

IU Communications
11.2024 - 05.2025

Undergraduate Student

IU Indianapolis
08.2023 - 08.2025

Manager

Chick-fil-A
01.2015 - Current

Bachelor of Arts Degree - Journalism/Public Relations Major

Indiana University Indianapolis

Psychology Major

Ivy Tech Community College

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GRACE NAVARRETE GONZALES