Grace Northcott
Columbia,MO
Summary
Results-driven MBA candidate with experience in paralegal work, management, marketing, and customer-service. Proven track record of success in fast-paced, deadline-driven environments. Skilled in office coordination, administrative support, and optimizing workflow. Detail-oriented, highly organized, and proactive problem-solver with commitment to creating positive work environments.
Overview
3
3
years of professional experience
Work History
Paralegal
Thomas Law Offices
01.2023 - Current
- Collaborate with attorneys in preparing for trials, hearings, and depositions including assisting with document organization, witness coordination, and trial exhibits preparation
- Provide comprehensive personal assistance to two attorneys, using precise management of their calendars, case files, and client communications across multiple platforms including Outlook, Excel, FileVine, and Teams
- Draft a variety of legal documents, including pleadings, motions, and discovery responses, maintaining high attention to detail and compliance to legal requirements
- Oversee more than 100 cases, diligently tracking critical dates such as deadlines, deposition dates, and Court appearances
- Effectively liaise with medical experts, opposing counsel, and other parties involved to coordinate meetings and appearances.
Assistant Studio Manager
Orangetheory Fitness
06.2022 - 01.2023
- Organized and executed engaging in-studio events for members, creating an interactive atmosphere that enhanced overall member experience
- Analyzed key performance metrics and class statistics to identify trends, evaluate performance, and implement data-driven strategies for continuous improvement and growth
- Collaborated closely with the manager to oversee and support the Sales Associate team, fostering a collaborative and motivated work environment through regular meetings and effective communication.
Bartender/Server
Shiloh Bar and Grill
08.2021 - 07.2022
Event Planner Intern
Hilton At The Ballpark
05.2021 - 08.2021
- Acted as a liaison between Department Executives, Catering Managers, and clients, in organizing and executing wedding tours, event spacing, and vendor meetings, ensuring efficient and organized events
- Managed and made necessary edits to Banquet Event Orders, Contracts, and Resumes to provide clear information to both clients and department executives regarding financial, setup, and food & beverage requirements
- Provided on-site event management, ensuring smooth operations during events, maintaining a high level of customer satisfaction.
Marketing Intern
AFB International (Applied Food Biochemical)
06.2020 - 08.2020
- Redesigned the Marketing Competitive Intelligence file using Microsoft Word and Excel, collaborating with Sales Managers, Research and Development Supervisors, and Customer Service Managers to provide clarity on product growth margins and competitor standing in the market
- Constructed a comprehensive customer contact list, including 500 new and existing customers, to support the 2020 Customer Contact Survey, enhancing data collection and analysis efforts
- Collaborated closely with the Marketing, Sales, and Research & Development departments, participating in weekly meetings and discussion to align efforts, monitor progress, and explore product improvement opportunities.
Education
MBA -
The University of Missouri
12.2024
Bachelor of Science - Business Administration; Marketing And Economics
The University of Missouri
05.2022
Skills
- Office Administration
- Project Management
- Account Administration
- Case Management
- Marketing Strategies
- Customer Service
Timeline
Paralegal
Thomas Law Offices
01.2023 - Current
Assistant Studio Manager
Orangetheory Fitness
06.2022 - 01.2023
Bartender/Server
Shiloh Bar and Grill
08.2021 - 07.2022
Event Planner Intern
Hilton At The Ballpark
05.2021 - 08.2021
Marketing Intern
AFB International (Applied Food Biochemical)
06.2020 - 08.2020
MBA -
The University of Missouri
Bachelor of Science - Business Administration; Marketing And Economics
The University of Missouri
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