Summary
Overview
Work History
Education
Skills
Timeline
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GRACE RUSH

Overland Park,KS

Summary

Motivated professional, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

6
6
years of professional experience

Work History

Server

Jack Stack Barbeque
Lenexa, KS
01.2023 - 02.2026
  • Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
  • Collaborated with kitchen staff to streamline food preparation and enhance service efficiency.
  • Managed dining area cleanliness, creating a welcoming atmosphere for guests.
  • Trained new servers on menu knowledge and customer interaction standards.

PATIENT SERVICE REPRESENTATIVE

The University of Kansas Health System
Lenexa, KS
10.2023 - 01.2024
  • Coordinated patient appointments and managed scheduling to optimize clinic workflow.
  • Assisted patients with insurance inquiries, ensuring accurate information and seamless processes.
  • Implemented electronic health record updates to enhance data accuracy and accessibility.
  • Trained new staff on patient service protocols, fostering a collaborative team environment.

Server

The Brooksider Sports Bar And Grill
Kansas City, MO
07.2020 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Healthcare Recruiter

Krucial Staffing
04.2020 - 06.2020
  • Utilized social media sites to recruit new employees.
  • Worked with healthcare employees to determine specific job qualifications.

Education

Bachelor of Arts - Sociology

The University of Kansas
Lawrence, KS
05.2020

Skills

  • Customer Service and Rapport
  • Fast Learner/ Proactive
  • Social Networking
  • Punctual
  • Warm and Friendly
  • Team Player
  • Conflict and Complaint Resolution
  • Self-Motivated/ Driven

Timeline

PATIENT SERVICE REPRESENTATIVE

The University of Kansas Health System
10.2023 - 01.2024

Server

Jack Stack Barbeque
01.2023 - 02.2026

Server

The Brooksider Sports Bar And Grill
07.2020 - 01.2023

Healthcare Recruiter

Krucial Staffing
04.2020 - 06.2020

Bachelor of Arts - Sociology

The University of Kansas