Motivated professional, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
6
6
years of professional experience
Work History
Server
Jack Stack Barbeque
Lenexa, KS
01.2023 - 02.2026
Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
Collaborated with kitchen staff to streamline food preparation and enhance service efficiency.
Managed dining area cleanliness, creating a welcoming atmosphere for guests.
Trained new servers on menu knowledge and customer interaction standards.
PATIENT SERVICE REPRESENTATIVE
The University of Kansas Health System
Lenexa, KS
10.2023 - 01.2024
Coordinated patient appointments and managed scheduling to optimize clinic workflow.
Assisted patients with insurance inquiries, ensuring accurate information and seamless processes.
Implemented electronic health record updates to enhance data accuracy and accessibility.
Trained new staff on patient service protocols, fostering a collaborative team environment.
Server
The Brooksider Sports Bar And Grill
Kansas City, MO
07.2020 - 01.2023
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Healthcare Recruiter
Krucial Staffing
04.2020 - 06.2020
Utilized social media sites to recruit new employees.
Worked with healthcare employees to determine specific job qualifications.