Grace Psalmonds
Atlanta,GA
Summary
Reliable, upbeat and successful at promoting customer loyalty, satisfaction and purchases while diligently paying attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Great at problem-solving and time management, consistently delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Perspire Sauna Studio
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about benefits, informed them of the best deals according to their wants and needs, and added personal experience as a selling point.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Hospitality
DAS BBQ
06.2021 - Current
- Developed lasting relationships with patrons through attentive service, expert knowledge of menu offerings, and genuine hospitality.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
High School Diploma -
Chamblee Highscool
Atlanta, GA05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Relationship building
Timeline
Sales Associate
Perspire Sauna Studio
02.2023 - Current
Hospitality
DAS BBQ
06.2021 - Current
High School Diploma -
Chamblee Highscool
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