Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Grace Schenk

Gilbert,AZ

Summary

Hard-working and dependable with solid work experience and a strong set of practical skills. I enjoy working with people, building positive relationships, and helping others succeed, whether that’s teammates or customers. I’m known for my strong time management, reliability, and ability to stay focused under pressure. I bring a positive attitude to any role, learn quickly, and take pride in doing my best work. My goal is always to contribute to a team in a meaningful way while continuing to grow my skills and experience.

Overview

1
1
Certification

Work History

Customer Service Representative

Everbowl
Gilbert, Arizona
04.2025 - Current
  • Resolved customer complaints by effectively communicating solutions.
  • Collaborated with team members to improve service delivery processes.
  • Handled high-volume calls while maintaining professionalism and courtesy.
  • Trained on customer service software and tools for efficient support.
  • Participated in team meetings to share feedback and best practices.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Prepared food items following safety and sanitation guidelines.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check, and credit card transactions.
  • Served meals to customers in a friendly and courteous manner.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Performed variety of duties related to food service.
  • Ensured customer satisfaction by providing friendly and efficient service.
  • Greeted customers in a friendly manner upon entering the store.
  • Handled customer problems with knowledgeable, speedy, and friendly service.

Education

Advanced High School Classes

Higley High School
Gilbert, AZ
05-2027

Getting My License in Aesthetics

EVIT- Higley High School
Gilbert, AZ
05-2026

Skills

  • Customer service
  • Conflict resolution
  • Food safety
  • Team collaboration
  • Time management
  • Effective communication
  • Teamwork and collaboration
  • Organization skills
  • Personable and friendly
  • Determined and hard-working
  • Fashion and beauty lover

Affiliations

  • I play sand volleyball.
  • Participate in AP and honors classes.
  • Play the guitar

Certification

  • drivers license
  • Took certification classes to work with children.
  • Working on my aesthetician license

Timeline

Customer Service Representative

Everbowl
04.2025 - Current

Advanced High School Classes

Higley High School

Getting My License in Aesthetics

EVIT- Higley High School

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